Burnt Store Isles Association
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** Interested in joining the BSIA? Please click HERE for information. **

Burnt Store Isles Association
  • Home
  • About BSIA & BSI
    • Contact us
    • Incorporation
    • By-Laws
    • Deed Restrictions
    • Policies and Procedures
    • Condominiums
    • Board Duties
    • Safety and security
    • Map of BSI
    • Good Things To Know
  • Officers & Directors
  • Membership
    • Membership Information
    • Membership Extras
  • Forms & Applications
  • News
    • Current news
    • BSI Canal Committee
    • Newsletters
  • Events
    • Calendar of Events
    • Event Photos
  • Hurricane Info & Tips
  • Helpful Links
  • Board Minutes

Hurricane Aids & Tips - before, during, & after

We hope that you find thIS information helpful!

Preparedness:  pre·​pared·​ness noun The state of having been made ready or prepared for use or action.

Recovery: re·​cov·​ery noun A return to a normal or healthy condition.

~ The American Heritage® Dictionary of the English Language


In a nutshell … When “THEY” tell you to prepare, “THEY” are telling you to take responsibility for yourself, your family, your pet(s), your property, your possessions, etc. You know your needs and your family’s needs better than “THEY” do. Don’t wait for “THEM” to come and help before, during, or after a storm or disaster, or give you a handout, or come to your aid or rescue. You have the power first to act for yourself and your family, so get ready now!


TIP: You may want to print and save the information on this and the hyperlinked pages now as you may not have power or an internet connection before, during, or after a storm.

Elevate Florida Program

Elevate Florida Application Portal: Florida Division of Emergency Management has launched Elevate Florida, a residential mitigation program aimed at enhancing community resilience by protecting private residences from natural hazards.

Posted 03/18/2025

Source: Charlotte County Storm & Recovery webpage

SBA physical damage loan deadline extended to April 27, 2025

The SBA is extending the physical damage loan deadline to apply for disaster declarations affected by the 2024 federal funding lapse to April 27, 2025. Online applications remain open through the MySBA Portal: https://lending.sba.gov. For further assistance with applications, email disastercustomerservice@sba.gov or call 1-800-659-2955 (TTY: 7-1-1).

Posted 03/18/2025

Source: Charlotte County Storm & Recovery webpage

Charlotte County Business Recovery Center Moves to Family Service Center

The Business Recovery Center has relocated from the Town Center mall to the Family Services Center at 21500 Gibralter Drive in Port Charlotte to assist residents affected by Hurricanes Helene and Milton. The BRC provides SBA assistance to businesses and residents who sustained economic losses from either hurricane. 

The BRC will be open from 8 a.m.-5 p.m., Monday-Friday through April 30. The BRC will be closed on Saturdays and Sundays. Charlotte County Transit Services is offering free rides to and from the BRC. To schedule a ride, call 941-575-4000 and select Option 1 or book the ride through the Charlotte Rides mobile app. 

Posted 03/18/2025

Source: Charlotte County Storm & Recovery news dated 03/12/2025

Charlotte County Property Appraiser Accepting Applications for Partial Property Tax Refunds

Apply Now - Deadline is March 1, 2025

The Charlotte County Property Appraiser is now accepting applications for partial 2024 property tax refunds if a residential improvement was destroyed or rendered uninhabitable for at least 30 days due to a catastrophic event (hurricane, fire, or other natural disaster). Applications, along with support documentation, must be received on or before March 1, 2025.

To apply and for qualifying requirements, visit https://www.ccappraiser.com/ or call 941-743-1498.

Posted 01/11/2025

Source: Charlotte County Property Appraiser 01/03/2025 News

FEMA Deadline Extended to Jan 7, 2025

Apply Now - FEMA Deadline Extended to Jan 7, 2025
FEMA Individual & Business Assistance for Hurricane Helene & Milton - The deadline for Floridians to apply for FEMA assistance after Hurricanes Milton and Helene has been extended to Jan. 7, 2025. If you have been affected by Hurricanes Helene or Milton, apply for FEMA assistance for displacement, basic home repairs, personal property losses and other uninsured or underinsured disaster-caused expenses. This applies to both homeowners and renters.apply in several ways:

  • Online at DisasterAssistance.gov
  • On the FEMA mobile app
  • Call 800.621.3362 from 7 a.m. to 10 p.m. EST
  • A FEMA Disaster Recovery Center is open 7 a.m.-7 p.m., Monday-Saturday at Tringali Park Community Center, 3460 N. Access Road in Englewood.

For FEMA Disaster Assistance - Please have the following available: 

  • Your address and zip code
  • Condition of your damaged home
  • Insurance information, if available
  • Social Security number
  • Phone number where you can be contacted
  • Address where you can get mail or email address to receive electronic notifications

FEMA Clean and Sanitize Assistance has been approved, limited to $300 per eligible household, awarded as a one-time payment following a FEMA home inspection and determination of eligibility. Residents whose homes are habitable but require cleanup actions such as muck out, mold remediation, and limb clearing are eligible to apply for CSA, which is intended to address potential health and safety concerns and ensure minimal damage to homes is addressed to prevent additional losses. This program is not available automatically and must be requested and approved separately while applying for FEMA assistance.

Posted 01/03/2025

Source:  Charlotte County Storm & Recovery web page 

Policyholders Encouraged to Contact OIR if Florida Policies are Cancelled or Nonrenewed

Florida Insurance Commissioner Mike Yaworsky is encouraging policyholders to reach out directly to the Office of Insurance Regulation if consumers impacted by recent storms receive a notice of nonrenewal or notice of cancellation that may have taken or will take effect between Sept. 26, 2024  until Dec. 10, 2024. Emergency orders are in place that prohibit the cancellation or nonrenewal of a policy in an affected county until Dec. 10, 2024. OIR recently amended emergency orders to extend grace periods for policies and further protect Floridians affected by the storms. OIR stands ready to enforce these orders if necessary.

Read the entire News Release HERE.

Posted 11/17/2024

Source: Florida Office of Insurance Regulation News Release dated 11/13/2024

Seasonal Residents Urged to Check on Homes Following Recent Flooding

From the City of Punta Gorda ...

In light of the recent heavy rains and flooding in our area, the City of Punta Gorda urges all seasonal residents to return to their properties and conduct thorough checks for potential damage. If your home was flooded it may not be safe to live in your home even if water is not currently present.

It is crucial to assess your home's condition to ensure your investment's safety and security. Flooding can lead to significant harm, including structural damage, mold growth, and compromised utilities. Taking prompt action can help prevent further issues and ensure your property is safe for future visits.

Read the entire Media Advisory HERE.

Posted 11/17/2024

Source: City of Punta Gorda Media Advisory dated 11/17/2024

City of Punta Gorda Special Helene/Milton storm damage permit application available

From the City Manager - 

A special Helene/Milton storm damage permit application is available on the City's website. Hover over Government, click on Building, and then click on Building Forms; or click HERE. The items must be filled out, and the questions in the middle of the page for adding, extending, or deleting electric, plumbing, or mechanical are answered as NO. If the answer is YES to any of those, it is no longer a repair but an alteration/remodel, and the regular building application and process will need to be followed. If the application is completely filled and the answer is NO, as stated above, we hope to turn these permits around in 24 to 48 hours. At the application's top is an email address to send the form, but paper copies are also accepted.

Posted 11/15/2024

Source: Lynne Matthews 11/02/2024 weekly email

Hurricane Debris Hotline Established

The City of Punta Gorda’s Hurricane Debris Hotline has been established and is operated by the State Debris Contractor. Residents may call 833-843-8810 to have their debris collection questions answered. You may also submit your questions to Punta.Gordainquiries@tetratech.com. 

To read the entire Media Advisory, click on the hyperlink below.

Posted 11/07/2024

Source: City of Punta Gorda Media Advisory dated 11/06/2024

City of Punta Gorda Debris Removal Hurricane Milton Update 11.05.2024

Excerpts from the Media Advisory …

  • Weekly scheduled trash and recycling routes have been restored.
  • The sanitation department has been collecting yard debris, and other Public Works divisions have assisted.
  • We have (2) Clamshell trucks and (2) packer trucks being operated by the sanitation department 7 days a week.
  • On any given day we have either (3) packer trucks or (3) dump trucks along with a dump trailer being operated by canal maintenance and right-of-way staff 7 days a week. What trucks are being used is dictated by standard trash route schedules and available packer trucks.

To read the entire Media Advisory, click on the hyperlink below.

Posted 11/07/2024

Source: City of Punta Gorda Media Advisory dated 11/05/2024

FEMA Assistance

FEMA Individual & Business Assistance for Hurricane Helene & Milton - apply in several ways:

  • Online at DisasterAssistance.gov
  • On the FEMA mobile app
  • Call 800.621.3362 from 7 a.m. to 10 p.m. EST
  • A FEMA Disaster Recovery Center is open 7 a.m.-7 p.m., seven days a week at Tringali Park Community Center, 3460 N. Access Road in Englewood.

For FEMA Disaster Assistance - Please have the following available: 

  • Your address and zip code
  • Condition of your damaged home
  • Insurance information, if available
  • Social Security number
  • Phone number where you can be contacted
  • Address where you can get mail or email address to receive electronic notifications

FEMA Clean and Sanitize Assistance has been approved, limited to $300 per eligible household, awarded as a one-time payment following a FEMA home inspection and determination of eligibility. Residents whose homes are habitable but require cleanup actions such as muck out, mold remediation, and limb clearing are eligible to apply for CSA, which is intended to address potential health and safety concerns and ensure minimal damage to homes is addressed to prevent additional losses. This program is not available automatically and must be requested and approved separately while applying for FEMA assistance.

Posted 11/06/2024

Source: Charlotte County Storm & Recovery web page

Pool Drained And Refilled After Flooding From Hurricanes Helene Or Milton?

From the City of Punta Gorda ...  


If you have had your pool drained and refilled after flooding from Hurricanes Helene or Milton, you may be eligible for a special refill adjustment that will NOT count towards the standard once per year adjustment limit. 


After the pool has been refilled, please complete the Owner Adjustment Request form found on the City's website HERE.

You MUST include the following on your form:

  • Specifically note that this pool refill is due to Hurricane Helene or Milton.
  • Provide the dates when the pool was drained and the dates when the pool was refilled.
  • The date of the completed repairs and a copy of any invoices and receipts attributed to the repair (whether contracted or completed by the property owner).
  • How many gallons the pool holds.


Please note: If the billed consumption is being estimated, the adjustment will be held until an actual read of the meter is obtained. 


Please submit your completed form and copies of applicable receipts/invoices no later than January 31, 2025:

  • By email to PGCollections@CityofPuntaGordaFL.com, or,
  • By mail to Billing & Collections, 126 Harvey Street, Punta Gorda, FL 33950, or,
  • Drop it off at the front desk on the second floor of the City Hall Annex.


Posted 10/25/2024

Source: City of Punta Gorda Weekly Highlights Report dated 10/25/2024 and City of Punta Gorda Billing & Collections Forms web page

Help Available From the Goodwill Community Resource Center

The Goodwill Community Resource Center in Port Charlotte has experienced staff who can help residents apply for FEMA and SBA assistance.

The Goodwill Community Resource Center is open 9:00 a.m. - 5:00 p.m., Monday- Friday and is located inside the Peachland Plaza Goodwill store, 24123 Peachland Blvd, Unit B1, Port Charlotte.

Additional services provided by the Goodwill Community Resource Center include disaster unemployment technical assistance, job search assistance, and internet and website portal navigation. The phone number is 941-255-3884.

Posted 10/28/2024

Source: Charlotte County Emergency Management News dated 10/24/2024

Tax relief in disaster situations from the IRS

To find information from the IRS on the most recent tax relief provisions for taxpayers affected by disaster situations, click HERE.

Posted 10/23/2024

Source: IRS Tax Relief In Disaster Situations webpage

Help for Food and Beverage Workers

The Southern Smoke Foundation offers financial assistance for food and beverage workers - available nationwide and Gulf Coast funded relief for workers in Charlotte, Sarasota, and DeSoto Counties. Individuals may receive up to $1,000 and families may be eligible for up to $1,200. Apply online: southernsmoke.org/emergency-relief

Posted 10/23/2024

Source: Charlotte County Hurricane Milton Storm & Recovery webpage

Post-Hurricane Policyholder Protections from the FL Office of Insurance Regulation

From the Florida Office of Insurance Regulation (OIR) …


“OIR remains committed to protecting consumers in the aftermath of the recent hurricanes and fully expects insurers to keep the lines of communication open with policyholders throughout the recovery effort,” said Insurance Commissioner Michael Yaworsky. “As we make progress in the recovery, OIR will work diligently to both support policyholders in impacted areas and continue our efforts to monitor the claims handling practices of our insurers.”


Policyholder Protections for Hurricane Helene

OIR amended EO 400385-24 to protect policyholders impacted by Hurricane Helene. The order applies to all insurers in the state and policyholders in Alachua, Charlotte, Citrus, Columbia, Dixie, Gadsden, Gilchrist, Gulf, Franklin, Hamilton, Hernando, Hillsborough, Jefferson, Lafayette, Lee, Leon, Levy, Liberty, Madison, Manatee, Pasco, Pinellas, Sarasota, Suwannee, Taylor, and Wakulla.  The order:

  • Extends grace periods for any policy, provision, notice, correspondence, or law that imposes a time limit upon an insured to perform any act until December 10, 2024. 
  • Prohibits the cancellation or nonrenewal of a policy in an impacted area, except at the written request of the policyholder, until December 10, 2024. 
  • Prohibits the cancellation or nonrenewal of a personal residential or commercial residential property insurance policy covering a property repaired as a result of damage from Hurricane Helene for a period of 90 days after it has been repaired. 
  • Directs insurers, surplus lines and other regulated entities to implement processes and procedures to facilitate the efficient payment of claims.


Policyholder Protections for Hurricane Milton

OIR issued EO 400386-24 to protect policyholders impacted by Hurricane Milton. The order applies to all insurers in the state and policyholders in Brevard, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, and Volusia.  The order:

  • Extends grace periods for any policy, provision, notice, correspondence, or law that imposes a time limit upon an insured to perform any act until December 10, 2024. 
  • Prohibits the cancellation or nonrenewal of a policy in an impacted area, except at the written request of the policyholder, until December 10, 2024. 
  • Prohibits the cancellation or nonrenewal of a personal residential or commercial residential property insurance policy covering a property repaired as a result of damage from Hurricane Milton for a period of 90 days after it has been repaired. 
  • Directs insurers, surplus lines and other regulated entities to implement processes and procedures to facilitate the efficient payment of claims.


Floridians seeking assistance with insurance related questions should contact the Department of Financial Services Consumer Services either by visiting their website, or by contacting the DFS Consumer Services Assistance Line 1-877-693-5236. The line is open Monday-Friday from 8:00 AM to 4:30 PM.

Posted 10/17/2024

Source: Florida Office of Insurance Regulation Press Release dated 10/16/2024

Resources from Nonprofits

In the wake of Hurricane Milton, more resources are available from nonprofit agencies for Floridians and Charlotte County residents:

Insurance Help

  • The Florida Division of Consumer Services assists insurance consumers in the aftermath of a disaster. https://myfloridacfo.com/division/consumers/storm/resources or call the insurance consumer helpline: 1-877-693-5236, 8:00 a.m. - 5:00 p.m.
  • United Policyholders is a nonprofit consumer advocacy group that offers guidance on navigating claims and purchasing appropriate insurance. They do not sell insurance or take money from insurance companies. Visit http://www.uphelp.org/Milton or contact Julitza Perez, the United Policyholders Florida Local Liaison and attorney, at julitza.perez@uphelp.org or call 787-454-3353.

Legal Services

  • Florida Rural Legal Services is a nonprofit law firm that provides free civil legal assistance to low-income individuals, families, and vulnerable populations including the elderly, Veterans, and victims of crime. Services include assistance with insurance claims, proof of ownership, property disputes, disaster benefits, and legal papers lost in the storm. Visit frls.org or call 1-888-582-3410.

Older Adults and Adults with Disabilities

  • Area Agency on Aging for Southwest Florida is a nonprofit organization connecting older adults (age 60-up), adults with disabilities, and caregivers to resources and assistance for living safely with independence and dignity: www.aaaswfl.org or call 866-413-5337.
  • Center for Independent Living of Gulf Coast is a nonprofit organization dedicated to empowering people with disabilities regardless of age: https://www.cilgulfcoastflorida.org or call 855-260-4575.

Behavioral Health

  • Charlotte Behavioral Health Care is a nonprofit community-based behavioral health care provider offering a full range of mental health services and substance use disorder treatment in Charlotte County. Visit www.cbhcfl.org or call 941-639-8300.

Cleanup Assistance

  • Samaritan’s Purse is providing assistance to homeowners affected by Hurricane Milton. Volunteers are available to help with moving personal belongings and furniture to the curb, flood cleanup, sanitizing, roof tarping, and chainsaw work. This service is provided free of charge. Call 833-747-1234 to speak with a Samaritan’s Purse representative.
  • Crisis Cleanup connects you with volunteers from local relief organizations, community groups, and faith communities who may be able to assist with cleanup after a storm, such as mucking out, trees, tarps, and debris. All services are free, but service is not guaranteed due to the overwhelming need. Call 844-965-1386 to ask for help. This hotline will remain open through Friday, Oct. 25, 2024.
  • UPDATE: The Crisis Cleanup hotline has been extended to November 8, 2024. Source: Charlotte County NEWS dated 11/01/2024

For additional resources and assistance from community organizations involved in disaster relief, please visit ww.coadfl.org.

Posted 10/17/2024

Source: Charlotte County News dated 10/17/2024

Red Cross and FEMA DSA Teams Visiting Charlotte County

Red Cross and FEMA Disaster Survivor Assistance (DSA) teams will visit neighborhoods heavily affected by Hurricane Milton. Teams will visit the most heavily damaged areas first, then move on to less impacted areas. DSA teams will carry FEMA photo identification and Red Cross workers will be identified by company branding.

FEMA DSA crews will go door to door to help people apply for federal assistance, check the status of applications, identify potential needs, and make connections with organizations that can provide additional resources.

The Red Cross workers will be taking pictures of houses to document the damage in the affected area. The Red Cross will not enter any structures or enter posted private property to complete their assessments.

The Charlotte County Sheriff’s Office encourages you to call the non-emergency number 941-639-2101 to report anyone who claims to be with FEMA without proper identification.

Posted 10/17/2024

Source: Charlotte County News dated 10/17/2024

DISASTER UNEMPLOYMENT ASSISTANCE IS AVAILABLE TO FLORIDIANS IMPACTED BY HURRICANE MILTON

FloridaCommerce announced on Oct. 15, 2024 that Disaster Unemployment Assistance (DUA) is available to businesses and residents whose employment or self-employment was lost or interrupted as a direct result of Hurricane Milton and are not eligible for regular state or federal Reemployment Assistance benefits. Eligible Floridians whose employment or self-employment was lost or interrupted as a direct result of Hurricane Milton are encouraged to submit a claim at FloridaJobs.org.

Click HERE to read the entire Press Release dated 10/15/2024.

Posted 10/16/2024

Source: FloridaCommerce Press Release dated 10/15/2024

Charlotte County Debris Drop-Off Locations

** UPDATE 10/24/2024 **

The Mid-County Mini-Transfer & Recycling Facility, 19765 Kenilworth Blvd., Port Charlotte will be open 24 hours, seven days a week until further notice.

Posted 10/28/2024

Source: Charlotte County Emergency Management News dated 10/24/2024


Three temporary drop-off locations for storm debris are now open for residential drop-off only, no contractors or businesses.

Transfer Facilities:

  • Mid-County Mini-Transfer & Recycling Facility, 19765 Kenilworth Blvd., Port Charlotte
  • West Charlotte Mini-Transfer & Recycling Facility, 7070 Environmental Way, Englewood

Hours of both Transfer Facilities: 9:00 a.m. to gates closing at 4:45 p.m., Monday-Saturday.

Special Drop-Off Location at the Landfill:

  • Charlotte County Landfill, 29751 Zemel Road, Punta Gorda
    Hours: 7:00 a.m.-4:30 p.m. Monday-Friday and 7:00 a.m.-12:30 p.m. Saturdays.

The following restrictions apply at all drop-off locations:

  • Proof of county residency is required. Residents need to bring a valid form of      identification to include name, photo, and local address. Photo identification from other areas must be accompanied by a current utility bill or document showing proof of residency at a Charlotte County residential address. P.O. Box addresses are not accepted as proof of residency.
  • Trailers cannot exceed 12 feet in length.
  • Just storm debris. No perishable waste, such as household garbage, No yard trimmings in bags.
  • Residential only — no business or commercial use.

Until further notice, the drop-off sites are unlimited in number of visits and amount of material dropped off.

All drop-off locations are free and accept debris from residential properties:

  • Construction and demolition materials
  • Electronic waste (e-waste)
  • Household hazardous waste
  • White goods (large appliances such as stoves, refrigerators, freezers, washing machines, and dryers)
  • Vegetation not in bags.

Posted 10/15/2024

Source: Charlotte County News dated 10/15/2024 

Punta Gorda Yard Waste Removal Hurricane Milton

Yard waste collection, except for the Historic District, resumed Tuesday, October 15, 2024. The Sanitation crews will collect yard waste piles the size of a wheelbarrow, bagged or single limbs only (Paper yard waste bags or designated yard waste barrels only – No plastic bags allowed). The larger piles will be collected by the contractor hired by the city to remove them after Hurricane Milton.

If you have any questions, please contact the Public Works Department at (941) 575-5050 during the hours of 8:00 a.m. – 4:30 p.m., Monday through Friday.

Posted 10/15/2024

Source: City of Punta Gorda Media Advisory dated 10/15/2024

Punta Gorda Debris Removal Hurricane Milton

The contractor hired to remove debris after Hurricane Milton will start in the Historic District beginning Wednesday, October 16, 2024. The trucks are very large and will need as much space as possible. Please DO NOT park your vehicles on the sides of the street where the haulers cannot get through in these areas. For your safety, please use extreme caution while in the area as the trucks are cleaning up the debris.

If you have any questions, please contact the Public Works Department at (941) 575-5050 during the hours of 8:00 a.m. – 4:30 p.m., Monday through Friday.

Posted 10/15/2024

Source: City of Punta Gorda Media Advisory dated 10/15/2024

Multi-Agency Resource Center Open in Port Charlotte

A Multi-Agency Resource Center (MARC) is open at the Port Charlotte Town Center mall to assist residents affected by Hurricane Milton. The center, located at 1441 Tamiami Trail in Port Charlotte (inside the mall, across from the FYE store), provides local and state resources to support recovery efforts. 

The MARC will be open from 10:00 a.m.-6:00 p.m., Monday-Saturday, and from 12 noon-6:00 p.m. Sunday.

Charlotte County Transit Services is offering free rides to and from the MARC. To schedule a ride, call the Charlotte County Emergency Operations Center at 941-833-4000. 

Posted 10/15/2024

Source: Charlotte County News dated 10/15/2024

In case you were wondering ...

How high did the water get? The working estimate in the City of Punta Gorda limits is about a foot higher than Helene. Where we have a sensor at the Shell Creek dam indicated (measured at above zero ground elevation) 7.1 feet for Helene and 9.12 feet for Milton with reverse flow pushing in. It will take time before an official depth is available.

Posted 10/14/2024

Source: Mayor Lynne Matthews 10/13/2024 weekly email

CIty of Punta Gorda - Temporary Use Permits

Temporary Use permits are available in the City of Punta Gorda for utilizing campers/RVs/motorhomes as living quarters while your home is being restored after substantial damage from Helene and/or Milton. Contact the Urban Design Department at (941) 575-3352.

Posted 10/14/2024

Source: City of Punta Gorda Facebook page posted 10/13/2024 (this is not posted on the City’s website at this time)

HOPE FLORIDA – ACTIVATE HOPE

Serving as the emergency response arm for the Hope Florida initiative, Activate Hope pulls together the private sector, nonprofits, and government resources to help Floridians get back on their feet following a natural disaster. Activate Hope helps connect Floridians with outside resources to provide food, household goods, home repairs, and more. Click HERE to fill out a form to request help or call 833-GET-HOPE.

Posted 10/14/2024

Source: Hope Florida Hurricane Recovery webpage

Disaster Distress Helpline

It’s okay to not be okay after a hurricane. This is a lot for all of us. If you’re feeling overwhelmed, you’re not alone. The Disaster Distress Helpline from The American Red Cross is here to listen and support you. Call or text 1-800-985-5990 for free, 24/7 help.

Take care of yourself — you matter.

Posted 10/14/2024

Source: Charlotte County Emergency Management Facebook page post dated 10/14/2024

Need to locate or connect with a loved one after Hurricanes Milton or Helene?

If you need help locating or connecting with your loved ones after the recent hurricanes, the American Red Cross may be able to assist you. The Reunification Plan tools can help if assistance is needed.
Call 1-800 RED CROSS (1-800-733-2767) and provide as much detail as you can to assist them in potentially locating your missing loved one. Alternatively, submit your information via online form HERE.

Posted 10/12/2024

Source: City of Punta Gorda website (top of page with Alerts, etc.) and the American Red Cross website

Want to Help Your Neighbors in Need?

To volunteer and help your community, call the Charlotte County Volunteer Reception Center at the Family Services Center, 9:00am - 4:00pm, Monday - Saturday at 941.370.2734.

Posted 10/13/2024

Source: Charlotte County Advisory dated 10/13/2024

 

VolunteerFlorida: Residents, groups, and organizations, contractors or professionals willing to volunteer can register online at VolunteerFlorida.org/volunteerconnect. Contractors or professionals may also email coadVRC@gmail.com. Volunteer at the Family Services Center, 21500 Gibralter Drive in Port Charlotte; open 9:00 a.m.-4:00 p.m. Monday-Saturday or call 941.370.2734.

Financial donations can be made online at COADFL.org/donate.

Posted 10/14/2024

Source: Charlotte County Emergency Management Storm & Recovery webpage

Punta Gorda City Manager’s Weekly Highlights Report on Hurricane Milton

Read the Punta Gorda City Manager’s Weekly Highlights Report on Hurricane Milton dated 10/11/2024 HERE.

Posted 10/12/2024

Source: City of Punta Gorda News List web page

Charlotte county hurricane milton recovery information

For Hurricane Milton recovery information from Charlotte County click HERE.

Posted 10/12/2024

Reduce Water Usage During Storms

From the City of Punta Gorda ...


With Hurricane Milton approaching, it is crucial for residents to help reduce strain on the sewer systems by conserving water. Storm surge and heavy rainfall will inundate the sewer system, making it difficult for wastewater to flow properly. By limiting water use before, during, and directly after the storm—such as avoiding long showers, laundry, and excessive flushing—residents can help reduce the risk of sewer backups and overflows that could lead to contamination and further flood damage. Your cooperation can make a big difference in minimizing infrastructure stress.

For more information contact the City of Punta Gorda Utilities Department at (941) 575-5088 or Utilities@CityofPuntaGordaFL.com.

Posted 10/09/2024

Source: City of Punta Gorda Media Advisory dated 10/09/2024

Clear Storm Drain and Driveway Culverts

From David Elkin, BSIA Security Director …


Storm Drain and Driveway Culverts are blocked up from debris etc. from the storm. Homeowners that can should clean out as best they can or ask their landscapers to do that as much of it is yard waste etc.

If you have electrical issues at your boat lifts which many do (if you did not shut power off to them), have your repairs done with GFI outlets (many of the older lifts don't have them) so this will help down the road.

Posted 10/08/2024

Source: BSIA 10/08/2024 Tuesday Bulletin

Potential Sewer System Impacts During Heavy Rains and Storm Surge

From the City of Punta Gorda ...

As we brace for heavy rain and the possibility of a hurricane impacting the area, the Utilities Department is reminding residents to be aware of the potential effects of excessive rainfall and storm surge on the City’s sanitary sewer system.

While the City's sanitary sewer system is designed to handle wastewater efficiently, extreme weather conditions, such as those experienced during Hurricane Helene, can overwhelm the system. This may result in temporary backups and overflows. Such conditions are largely driven by the volume of rain and storm surge, which can lead to standing water, property damage, and potential health risks.

Residents are advised to be aware of the following potential effects:

  • Sewer Backups: In rare instances, excessive rainfall can lead to      infiltration of the sewer system, which may cause temporary backups in      homes or businesses.
  • Contaminated Water: Sewer overflows can introduce contaminants into standing water and nearby bodies of water, creating a possible public health risk.
  • Property Damage: Flooding during heavy rain and storm surge can result in property damage.

Read the entire Media Advisory HERE.

Posted 10/06/2024

Source: City of Punta Media Advisory dated 10/05/2024

In anticipation of A Hurricane

From Charlotte County ...

  

For storm information, call the Charlotte County Emergency Operations Center at 941-833-4000 from 8:00 a.m. – 6:00 p.m. daily.

Follow Charlotte County Emergency Management for important emergency information at www.charlottecountyfl.gov/em, www.facebook.com/oemcharlottecounty, and www.x.com/ccoem.

Check for Charlotte County news HERE.

Storm and Recovery information may be found HERE. 

Posted 10/06/2024

Source: Charlotte County website

FEMA's 50% Rule & RebuiLding After a Disaster

From the City of Punta Gorda ...


Federal Emergency Management Agency's (FEMA) 50% Rule (Substantial Damage/Improvement) is  crucial in rebuilding efforts after disasters. This is also a requirement of the 2023 Florida Building Code. Read about the Rule HERE.


Posted 10/01/2024

Source:  City of Punta Gorda Media Advisory dated 10/01/2024 

FEMA & COAD Information

From the City of Punta Gorda ...


FEMA Assistance 

If you have been affected by Hurricane Helene, apply for FEMA assistance to take care of your critical needs. FEMA may provide financial help to assist you with home repairs, temporary housing, or property damage (appliances, furniture, vehicle, etc.). You may also qualify for help with childcare, medical, lodging, moving, and funeral expenses.

Apply online at DisasterAssistance.gov or call the FEMA Helpline 1-800-621-3362, 7 a.m. to 10 p.m., 7 days a week. Help is available in many languages.

Don’t wait to apply for FEMA assistance and, if you do have insurance, do not wait to file an insurance claim for damage caused by the disaster.

If you have business losses, including property damage and economic losses, you may qualify for assistance from the U.S. Small Business Administration (SBA). Visit the MySBA Loan Portal at lending.sba.gov to learn more and apply.

  

FEMA Hurricane Helene Web Page

FEMA has launched a web page to respond to rumors and confirm the facts related to Hurricane Helene response and recovery. Read the FEMA News Release dated 10/04/2024 HERE.

Posted 10/05/2024

Source: City of Punta Gorda Media Advisory dated 10/05/2024


COAD

COAD is a group of Charlotte County community organizations, working together to provide coordination of services to ensure that unmet needs are addressed, provide financial assistance and supplies, and to share knowledge and resources with Charlotte County residents during a disaster. COAD members include faith-based, non-profits, volunteer groups, and government agencies. To get help visit COAD HERE.


Updated 09/30/2024

Source: City of Punta Gorda Hurricane Helene emails dated September 27, 29, & 30, 2024 unless otherwise noted

HURRICANE DAMAGE REPORTING

Charlotte County has an online Self-Reporting storm damage system to collect storm damage assessments. To report home or business damage, visit tinyurl.com/selfreportdamage, then enter the address, select the type of damage, and add a photo.  If possible, include high water marks when reporting damage. Reporting damage in this system gets the information to County departments quickly and eliminates the need to call it in. The information will help the County compile an extensive list of damage. Be aware that property owners must still take whatever steps are necessary to report any damage to their insurance company, FEMA, etc.

Updated 09/27/2024

Source: Charlotte County webpage

** SOME PREPARATION RESOURCES **

City of Punta Gorda

Emergency Operations Center (EOC): 941-575-5580 activated when the EOC becomes operational

EMERGENCY PREPAREDNESS INFORMATION AND LINKS home page

  • City of PG Hurricane Preparedness Presentation (2017)
  • Hurricane Checklist
  • Hurricane Preparedness Brochure
  • Hurricane Preparedness for Boat Owners (05-17-2023)
    • Canal Cross-tie Step-by-Step
  • Mayor Matthews 2024 Hurricane Tips
  • Resident Assistance Program (special needs)
  • Sign up for Alert Punta Gorda
  • City and Emergency leaders will also use Facebook and NextDoor to communicate during an emergency


Per Mayor Lynne Matthews 08/10/2024 weekly email ...

Storm preparation reminders - During the preparation of any impending storm, the City of Punta Gorda Sanitation Department would like to remind residents of the storm debris preparation and collection guidelines.

  • Trimming around your home should be done well before any storm warnings or watches are issued.
  • To place yard waste out at this time could block storm drains and cause flooding or allow the materials to become dangerous projectiles.
  • DO NOT cut down trees or vegetation or do any major yard work.
  • Mass cutting places a tremendous burden on the normal yard waste collection process, and collecting this debris a few days before a storm's landfall is NOT guaranteed.
  • During a storm watch or warning, DO NOT place materials at the curb.
  • Public Works may suspend services, and facilities may close early to prepare for the storm.

Trash and recycling containers - Be sure to secure your trash, recycling, and any personal yard waste containers inside a secure location. During an event the containers could become projectiles and cause significant damage. The trash and recycling containers end up in the water way disturbing natural habitats and causing unnecessary pollution.

The containers are very costly and the property owner is ultimately responsible for the costs involved in replacing the container. Prices vary according to the container size. A limited amount of containers are kept on sight for replacement.

Charlotte County

Emergency Management Main Number: 941-833-4000

EMERGENCY MANAGEMENT home page

  • Alert Charlotte Emergency Alert Program
  • How To Stay Informed
  • Wireless Emergency Alerts for Smart Phones
  • Charlotte County Community Emergency Response Team (CERT) Program
  • Charlotte County’s flood risks, flood insurance, and flood protection services
  • Disaster Guide
  • Emergency Orders
  • Evacuation Routes
  • Evacuation Zones
  • Health Care Comprehensive Emergency Management Plans (CEMP)
  • Hurricanes
  • Know Your Zone
  • Severe Weather
  • Shelter Listing
  • Special Needs Program
  • Storm Recovery

FPL

To report a dangerous condition such as a downed power line: 866-263-9186

To report an outage: 800-468-8243

Power Tracker Outage Map - an online, interactive map that lets customers view outage and restoration information for their area.

Outage information - Report issues or check the status of an outage.

Storm preparation - Resources to help you get ready before a storm hits.

  • Storm Guide - Use this guide and tips to prepare your family before a storm hits.
  • Safety Tips - Learn about potential electrical hazards that arise before, during and after a storm.
  • Generators - Generators can be useful after a storm but dangerous if not used properly.
  • Tree Trimming - Minimize the impact of falling tree limbs during a storm.
  • Resources - Find quick links and phone numbers for non-FPL emergency resources.
  • Seniors - Special tips and considerations specifically for senior citizens.
  • Helpful Videos

Family Emergency Communication Plan

“What if something happens and I’m not with my family?” “Will I be able to reach them?” “How will I know they are safe?” “How can I let them know I’m OK?”


During a disaster, you will need to send and receive information from your family. Communication networks, such as mobile phones and computers, could be unreliable during disasters, and electricity could be disrupted. Planning in advance will help ensure that all the members of your household — including children and people with disabilities and others with access and functional needs, as well as outside caregivers — know how to reach each other and where to meet up in an emergency.


Make a plan today and share! Some resources …

  • Make a Plan Form from Ready.gov
  • Family Communications Plan from FLdisaster.org
  • Family Emergency Communications Plan from Ready.gov

Pets & Large Animals

If you are a pet owner or have larger animals (i.e. livestock) it is important that you also consider their needs when developing your disaster plan. If you evacuate your home, DO NOT LEAVE YOUR PETS OR ANIMALS BEHIND.

Some resources ...

  • FL Division of Emergency Management Make a Pet Plan
  • American Red Cross Pet Disaster Preparedness & Recovery
  • ASPCA Disaster Preparedness
  • Ready.gov Prepare Your Pets for Disasters
  • The Humane Society of the United States Pet Disaster Preparedness

STAYING INFORMED

Over the air TV Channels (antenna NOT cable):

  • WINK     11.1
  • WBBH   20.1
  • WZVN   26.1
  • WWSB  40.1
  • WFTX    36.1

Local AM/FM Radio Stations:

  • WCCF     AM 1580
  • WENG    AM 1530, FM 98.1, FM 107.5
  • WIKX      FM 92.9
  • WBCG    FM 98.9
  • WCVU    FM 104.9
  • WINK      FM 96.9
  • WCKT     FM 100.9

Source: Charlotte County’s How To Stay Informed web page


VHF Radio

  • NOAA channel 3
  • Coast Guard channel 9


NOAA Weather Radio home page

NOAA Weather Radio Station Search

The Weather Channel home page


About different Emergency Alerts and how to get them from the U.S. Dept. of Homeland Security Ready Campaign

A Guide for Alerts and Warnings from FEMA

Know Your Alerts and Warnings from FEMA


Mobile Apps with Local Alert Functions

  • FEMA www.fema.gov/mobile-app
  • Red Cross www.redcross.org/prepare/mobile-apps
  • The Weather Channel www.weather.com/apps


You may also be able to stream local TV stations live from your desktop computer, laptop, tablet, or mobile phone. Go to the network's website and locate and click the link to watch TV. This will typically be a button labeled something like “Live TV.”  Not all networks or stations will have this option. But if they do, the website will be streaming whatever is scheduled for their channel at the time you’re watching.

** MISCELLANEOUS SAFETY TIPS **

Prevent Electrical Hazards if your house is flooded

If your house is flooded and water levels are rising, follow these safety steps:

  • Wear rubber-soled shoes or boots.
  • Turn off your circuit breakers.
  • Disconnect all electrical appliances.
  • Turn off all wall switches.

Posted 09/27/2024

Source: Charlotte County webpage

FOOD AND WATER SAFETY

A Consumer's Guide to Food Safety: Severe Storms and Hurricanes from the U.S. Dept. of Agriculture Food Safety & Inspection Service

Food Safety in a Disaster or Emergency from the U.S. Dept. of Health & Human Services Food Safety Campaign

Managing Water from the U.S. Dept. of Homeland Security Ready Campaign

Protect Food and Water During Hurricanes and Other Storms from the U.S. Food & Drug Administration

Make your Water Safe from Florida Health

Boil Water Advisories' FAQs from Florida Health

Portable Generator Safety

Downed utility lines, power company blackouts, hurricanes, or summer storms can all lead to power outages. Portable generators are a temporary solution to power appliances, lights, devices, etc.. It’s important to know that portable generators emit carbon monoxide (CO), a poisonous, deadly gas. Don’t become a statistic! Use these tips to avoid CO exposure:

  • Read the owner’s manual and follow all manufacturer’s recommendations.
  • NEVER use a generator indoors, outside under a window, near a door, on a covered patio, near a vent opening, in an attached garage even with the door open, or in any space without adequate ventilation. Doing so could allow CO to enter and build up in occupied spaces.
  • Place the generator so that exhaust fumes CANNOT enter the home through windows, doors, or other openings. The exhaust must be directed away from the building.
  • Do NOT stand or sit downwind of generator exhaust. If you can smell exhaust, you are inhaling it.
  • Check currently installed carbon monoxide (CO) alarms in your home to ensure they are working properly or install/replace them in your home if needed. Follow applicable state and local electrical codes and manufacturer’s instructions for correct placement and mounting height.
  • Do NOT use a generator until it is properly grounded.
  • Plug devices directly into the generator or a heavy duty outdoor-rated extension cord. The cords should be checked for cuts, tears, fraying, and that the plug has all three prongs, especially a grounding pin, before using.
  • If you must connect the generator to the house wiring to power appliances, lights, devices, etc., have a qualified electrician install a properly rated TRANSFER SWITCH in accordance with the National Electrical Code (NEC) and all applicable state and local electrical codes. Be sure to understand how to use the transfer switch.
  • Pay attention to your generator’s capacity and do NOT overload it.
  • Keep flammable items away from the generator. The exhaust system is very hot.
  • NEVER refuel a generator inside your home or while it is hot. A serious fire could result. Turn it off and let it cool down before refueling.
  • Prevent electric shock. Do NOT use the generator in wet areas. If needed, protect the generator with a canopy.
  • Store fuel for the generator in a container (or containers) that is (are) intended for the purpose and is (are) correctly labeled as such. Store the containers outside of living areas.

More information can be found in the OSHA Fact Sheet Using Portable Generators Safely. 

Hybrid and Electric Vehicle Safety

National Highway Traffic Safety Administration warns batteries in hybrid and electric vehicles are highly corrosive and should NOT be exposed to standing water. Flooded vehicles lead to high-voltage shock hazards, which could lead to a fire. 

For more electric vehicle information, go to www.nhtsa.gov/vehicle-safety/electric-and-hybrid-vehicles

Posted 09/27/2024

Source: Charlotte County webpage

fire risk lithium batteries

From the City of Punta Gorda ...

Any items containing lithium batteries that were exposed to saltwater or submerged in any way from storm surge such as Electric Vehicles, E-bikes, E-lawn mowers, E-scooters, etc. should NOT be kept inside your home, garage, or shed after a storm.


The effects of salt water from storm surge on lithium batteries can cause structure fires. Salt water acts as a conductor for electricity and can lead to a fire that can rapidly spread inside a structure. If you have electric vehicle mounted chargers in your garage, it is highly recommended to consult with an electrician to ensure there are not concerns with the equipment or the vehicle prior to charging them inside your garage.


Please read below for additional information on lithium batteries and water exposure:

The dangers of lithium batteries and the effects they have when exposed to water can be detrimental. Prolonged exposure to high levels of moisture can lead to irreversible damage as water may penetrate the battery. The combined effects of electrolytes decomposition, lithium salt dissolution, electrode damage, and short circuits mean that lithium cells fail rapidly and cause fire when contaminated with water. Lithium-ion batteries can enter an uncontrollable, self-heating state, this can result in the release of gases, cause fires, and possible explosion. Salt water is a great conductor of electricity, if it penetrates the battery case, the water will create a direct path for the flow of electricity, potentially causing a short circuit this can lead to overheating, leakage, or even fire. Most common items with lithium-ion batteries include but are not limited to are: lawn mowers, edger’s, weed eaters, tools, electric bikes, EV vehicles, scooters, phones, E-cigarettes, vapes, etc.  


Please contact the Punta Gorda Fire Department if you have any questions (941) 575-5529.


Updated 10/05/2024

Source: City of Punta Gorda Media Advisory dated 10/05/2024

Licensed/unlicensed contractors

From the City of Punta Gorda Police Department: Beware of illegal contractors - With the high demand for home repairs after Hurricane Milton, illegal contracting has once again become a problem. Please beware and ensure that any contractor you hire is appropriately licensed. You can verify a license through the Department of Business and Professional Regulation by clicking HERE or calling 1-850-487-1395.

Posted 11/15/2024

Source: Lynne Matthews 11/02/2024 weekly email


From the City of Punta Gorda Building Division: Beware of solicitors and unlicensed contractors - Beware of solicitors! Due to the recent storms in our area, there have been numerous reports of renovation/remodeling companies and contractors going door to door offering free estimates. These companies may not be licensed in the city and soliciting is prohibited. If you receive a visit from a solicitor please contact Code Compliance at 941-575-3352. If this occurs after normal business hours or on a weekend, please contact the Police non-emergency number, 941-639-4111. Under Florida Statute 489.127, anyone providing unlicensed contracting services during a state of emergency commits a felony of the third degree.

Posted 11/15/2024

Source: Lynne Matthews 11/02/2024 weekly email


From the City of Punta Gorda Building Division: Beware of Unlicensed Contractors

DID YOU KNOW:

Allowing an unlicensed person to perform work on your property puts you, as the owner, at risk?

  • Unlicensed contractors are unable to obtain workers compensation coverage or general liability insurance.
  • Unlicensed contractors are unable to obtain permits for the work they are doing. Should injuries occur at the site, the owner may be liable for the injuries.
  • Any work performed without a permit may not be covered by your insurance company in the event of future claims.

Any person who does work without the correct licensure during a state of emergency may be charged with a felony?

  • Per Florida Statute 489.127(2)(c): “Any unlicensed person who commits a violation of subsection (1) during the existence of a State of Emergency declared by executive order of the Governor commits a felony of the third degree.”

This applies to all types of construction?

  • Not just that which is associated with repairs due to a tropical storm or hurricane, and is in addition to the regular penalties incurred by unlicensed individuals acting in the capacity of a contractor.

It is easy to find out how to work in the City?

  • Anyone coming into the area wanting to work as a contractor should first contact the City of Punta Gorda Building Department for more information at (941) 575- 3324.
  • Note: This applies to all licensed contractors – all contractors working in the county must register with the City prior to contracting for work.

For more information about whether a person is licensed and registered as a contractor in the City of Punta Gorda or to notify us of possible unlicensed activity, please contact the City Building Department at (941) 575- 3324 or visit myfloridalicense.com or the City of Punta Gorda Business Tax Receipts & Contractor Competency Registrations.

Posted 10/18/2024

Source: City of Punta Gorda Weekly Highlights Report dated 10/18/2024

contractors must be licensed by the State of FLorida & reGistered with the City of Punta Gorda

All contractors who will be performing structural work on your home (roofs, pool cages, soffits, etc.) MUST be a contractor licensed in the State of Florida - click HERE to check on a specific company, AND they must also be registered with the City of Punta Gorda in order to be able to pull a building permit which is required by law. You can check on the status of a contractor's registration with the City by clicking HERE and typing in the name of the company you wish to check on. Failure for a contractor to have the appropriate licensing and registration could result in a felony for the contractor. Additionally, they may not have the required insurance and liability insurances that the state requires. Please do your homework before you sign anything!

Source:  Mayor Lynne Matthews 05/10/2024 weekly email

  

Get quotes from reputable businesses accredited by the Better Business Bureau.

Posted 10/14/2024

Source: Better Business Bureau Hurricane Resources webpage

What to Do If Your Car Is Damaged in a Storm

From Consumer Reports …


The aftermath of a hurricane can leave you with a number of crises to deal with, including power outages and property damage. If your car has been damaged by water or wind-blown debris, you’ll need to take care of those situations immediately and avoid future headaches like mold or electrical problems.


Assess the damage. Don’t start a flooded vehicle until it has received a thorough inspection by a qualified mechanic, according to Myles Mitchom, a spokesperson for State Farm Insurance. If the car is parked in a flooded situation or stalled in deep water, turning it on can do serious engine damage.

In addition, water in the electrical system could cause a fire. Take photos of the vehicle and the area around it. Having visual evidence of how the damage occurred may help with processing a claim.

Button it up. If a window was cracked or knocked out in the storm, be sure to cover and seal it tightly to prevent further water intrusion and damage. A tarp and packing tape should do the job.

Read up on your insurance policy. “Contact your agent or insurance company and advise them that your vehicle has been flooded,” Mitchom says.

If you have comprehensive coverage, your vehicle is covered for a variety of accidents and natural occurrences. But if you have only liability insurance, then damage to your car isn’t covered. When in doubt, call your insurance company to get the details and start the claim process.

Determine whether you can salvage your car or need to trash it. If the vehicle isn’t operable, you’ll need to have it assessed. You might find a local, certified mechanic who can give the car a quick driveway inspection and advise on the next steps. Otherwise, you might need to have it towed to a repair shop where the vehicle can be inspected top to bottom, looking for potential damage and water intrusion, and making sure the electronics and airbags are functional.

Some components don’t mix with water. Both EVs and conventionally powered vehicles are very susceptible to having their various electrical systems damaged from being covered in floodwater. While EVs have additional electronic components for their motor or motors, along with the battery, there’s no telling what could happen to the various electrical systems in a vehicle exposed to floodwaters.

Stuart Fowle, a representative for General Motors, says that both EVs and gas-powered vehicles have a 12-volt electrical system, which is "subject to flood damage, can impact screens, controls, and electrical components. It’s not advisable to drive any vehicle that’s been submerged in water without a comprehensive inspection by a professional."

Avoid stinky-car syndrome. Flooded cars eventually smell moldy and musty, especially if water soaked the carpet and fabrics. Removing those odors is a tall task without replacing the saturated materials. Another concern for trapped moisture is that parts may begin to rust, which could compromise the structure and cause significant damage. It’s key to dry out the car quickly, clean it thoroughly, and potentially replace the carpet or other materials.


A truly flooded car can be repaired, but at a high price. You’ll need to weigh the cost of fixing it and future dependability with the price of buying a new or used car. Of course, your insurance coverage may guide this decision.


Posted 10/15/2024

Source: Consumer Reports article dated 10/08/2024

** MISCELLANEOUS LINKS AND PHONE NUMBERS **

SOME HELPFUL LINKS

Better Business Bureau hurricane resources webpage

Center for Disease Control home page

Center for Disease Control Guidelines for Cleaning Safely After a Disaster

Disaster Supplies Kit from the FL Division of Emergency Management

Disaster Supplies Kit from the U.S. Dept. of Homeland Security Ready Campaign

FEMA home page

FEMA Disaster Preparedness Guide for Caregivers (September 2023)

FEMA Disaster Preparedness Guide for Older Adults (September 2023)

FL Dept. of Law Enforcement home page

FL Dept. of Revenue Sales Tax Holiday Hurricane Supplies Poster

FL Dept. of Revenue Sales Tax Holiday FAQs for Consumers

FL Dept. of Revenue Sales Tax Holiday Hurricane Supplies Tax Information Publication

FL Dept. of Financial Services Division of Consumer Services consumer insurance resources

FL Division of Emergency Management home page

FL Division of Emergency Management 2024 Hurricane Guide

FL Division of Emergency Management Plan and Prepare

FL Division of Emergency Management Access and Functional Needs Planning

FL Division of Emergency Management Know Your Zone, Know Your Home

FL Division of Emergency Management Map of Open Shelters

FL Office of Insurance Regulation home page

FL Highway Patrol’s Live Traffic Crash and Road Condition Report

FL Office of Insurance Regulation property insurance companies and contact information (05-27-2022)

FL Small Business Development Center home page

Mike’s Weather Page spaghetti models home page

National Hurricane Center home page

National Weather Service home page

National Weather Service Lightning Safety

NOAA Hurricane Preparedness

Operation Blue Roof home page

Preparing Your Pool for a Hurricane from Pinch A Penny

Preparing Your Pool for a Hurricane from The Weather Channel (short video)

Ready.gov list of various Emergency Alerts

Ready.gov about Evacuation

Ready.gov about types of Shelters

RxOpen (when activated, may help to locate open pharmacies)

Samaritan's Purse home page

The American Red Cross home page

The Salvation Army home page

U.S. Army Corps of Engineers Sandbagging Information

U.S. Dept. of Homeland Security Ready Campaign home page

WINK Hurricane Guide 2024

SOME Phone Numbers FOR ASSISTANCE

Police, Fire, or Medical Emergency: 911

Punta Gorda Police Dept. main number: 941-639-4111

Punta Gorda Fire Dept. main number: 941-575-5519

Punta Gorda Water or Sewer Emergency: During normal business hours (8:00 AM - 4:30 PM)
call 941-575-5088 or 941-575-3339. Before or after normal business hours call the Emergency Phone Line at 941-639-2057.

Charlotte County Sheriff's Office main number: 941-639-2101

Activate Hope, the emergency response arm of Hope Florida, connects Floridians with outside resources to provide food, household goods, home repairs, and more following a natural disaster. Call 833-GET-HOPE (833-438-4673) to speak with a Hope Navigator. 

FEMA Disaster Assistance/Registration: 800-621-3362 or TTY: 711

FEMA Investigations & Inspections Division: 866-223-0814 to report FEMA fraud

FEMA Region 4 general information:  770-220-5200 FL is in Region 4

FL Attorney General’s Fraud Hotline: 866-966-7226

FL Attorney General’s Price Gouging Hotline: 866-966-7226

FL Dept. of Agriculture and Consumer Services Consumer Assistance and Information: 800-435-7352

FL Dept. of Children & Families Information for SWFL: 813-558-5500

FL Dept. of Elder Affairs: 800-963-5337

FL Dept. of Elder Affairs Long-term Care Resident Complaint: 888-831-0404

FL Dept. of Financial Services Hurricane Helpline: 800-277-8676

FL Division of Consumer Services Consumer Insurance Assistance: In FL call 877-693-5236. If out-of-state call 850-413-3089. TTY: 711

FL Dept. of Law Enforcement Missing and Endangered Persons Hotline: 888-356-4774

FL Dept. of Transportation Fraud Hotline:800-255-8099

FL Dept. of Transportation Real-Time Traffic and Roadway Information: 511

FL Dept. of Transportation Road Ranger Service Patrol: *347

FL Dept. of Transportation Toll Program (SunPass): 888-865-5352

FL Emergency Info 24-hour hotline: 800-342-3557 or TTY: 711

FL Fish and Wildlife Conservation Commission Wildlife Alert Program: 888-404-3922 

FL Reemployment Assistance benefits (unemployment): 800-204-2418 also ask if federal Disaster Unemployment Assistance is available

Red Cross main number: 800-733-2767

Red Cross Charlotte County: 941-379-9300

Red Cross Food, Shelter, and Financial Assistance: 866-438-4636

Salvation Army main number: 800-7215-2769

Salvation Army Port Charlotte: 941-629-3170

Salvation Army Hurricane Relief Information: 888-363-2769 activated only during a hurricane

U.S. Dept. of Justice National Center for Disaster Fraud Hotline: 866-720-5721

U.S. Small Business Administration: 800-659-2955 or TTY: 711

To verify if a contractor is licensed in Punta Gorda: click HERE

To verify contractor licenses with the FL Dept. of Business & Professional Regulation: 850-487-1395

To report unlicensed activity to the FL Dept. of Business & Professional Regulation: 866-532-1440

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